Greetings!

We hope this finds you and your family in good health and we want to thank you for your patience! While many things have changed, one thing has remained the same: our commitment to your safety and health.

By its very nature, massage and bodywork requires close contact and infection control has always been a top priority for our office. Please help us to protect all of our clients and families by cooperating with our requirements. Our procedures are as follows:

1. DAILY INTAKE SCREENING

All clients will be screened about their current health condition and possible recent exposure to anyone who has tested positive for COVID-19 preceding each appointment. 

We reserve the right to deny or terminate service to anyone who purposely does not disclose symptoms of —or possible exposure to— COVID-19.

If you believe you've been exposed recently or are experiencing any possible symptoms (mild or severe), or any infectious condition, you will be asked to reschedule your appointment. If you need to cancel due to any possible illness, you will not be charged a cancellation fee as long as you notify us. Cancellations made on the same day as your appointment, for reasons not related to illness, such as work emergencies or last minute schedule changes, as well as missed appointments without notice will still be charged.

Symptoms may include (but are not limited to): 

• Fever
• Cough
• Shortness of breath
• Sore throat
• Unusual fatigue
• Loss of taste or smell
• Any other symptoms as noted by the Centers for Disease Control and the World Health Organization.

Please remember that COVID-19 can still be transmitted, even if you don't have symptoms. If you find out after a massage appointment that you may have inadvertently exposed us, You must inform us! Then, in order to schedule a return appointment, you must be tested with a negative result. If you test positive, you must wait until you have recovered, tested negative and wait 10 days after your symptoms resolve before returning. 

2. ARRIVAL PROCEDURES:

At this time we do not require masks, but clients are still welcome to wear them, and also to request that their therapist wear one as well.

Massage therapy is a very close-contact activity in close quarters, and as some of our clients are immune-compromised by other diseases, we will make every effort possible to avoid exposing them to COVID-19.

Please use hand sanitizer, available in a touch less dispenser upon entry. Please follow CDC guidelines for best hand-washing practices. 

3. SANITATION PROCEDURES

Per State of Michigan COVID-19 mandates, we are implementing the following procedures:

Using Personal Protection Equipment:

• Wearing a clean face mask (when requested)
• Wearing non-latex gloves and/or a face shield (depending on the needs of the session)

Washing our hands thoroughly before and after each client

Using freshly washed linens and blankets for each session

Sanitizing the treatment table and equipment as needed

Sanitizing all commonly touched surfaces in the office regularly

Using window fans and air purifiers, to increase air circulation, and reduce possible transmission of infection

 

Thank you for being our clients. We value your trust and loyalty and look forward to welcoming you to a safe, therapeutic touch environment.

Yours in health,

Ann Arbor Massage Therapists